All disruptions, outages, and exceptional situations
Break in Turnitin use on Saturday, 25 October, from 18:00 to 0:00
  Turnitin will have a scheduled system maintenance on Saturday, October 25, from 18:00 to 0:00 (Sunday, 26 October).
      
      
    The certificate for aalto and eduroam networks changes on 14 October 2025
  Users may receive a notification or a confirmation request on the change of the certificate
      
      
     
  Wide Internet issue in Finland also visible in services like Aalto's VPN
  The Internet exchange point FICIX 2 is not functioning properly
      
      
     
  eSupport maintenance break on Thursday 9.10.2025 at 7-12
  eSupport (esupport.aalto.fi) system scheduled maintenance downtime 
      
      
     
  Aalto AI Assistant maintenance break on Friday 10.10.2025 at 8-9
  During the break, the service is not momentarily available.
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  AV systems issue on campus resolved
  AV systems are functioning normally
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  Course feedback tool is not working at the moment, Issue now fixed
  NB! Issue fixed! There is a technical error in the course feedback tool. Efforts to rectify the issue have already begun. 
      
      
     
  Issues with MFA registeration, and use 30.9.-1.10., now fixed
  30 November afternoon - 1 October around 11 a.m., all previously available ways to register or use the MFA were not available. 
      
      
    Done: VPN devices vpn.aalto.fi, vpn1.aalto.fi and vpn2.aalto.fi updated on 1 October from 7 onwards
  During the updates two VPN gateways will be available for establishing a remote connection (VPN).
      
      
     
  Done: OpenLearning out of use on Monday 29 September from 10 to 13
  OpenLearning is out of use from 10 to 13.
      
      
    Maintenance break in ACRIS on 22th of September, 2025
  Maintenance break in ACRIS on 22 September from 10:00 to 15:00.
      
      
     
  Fixed: Problems in service request system (eSupport)
  Problem fixed 2.9.
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  Done: Short breaks in file services on Monday, 1 September starting at 4 pm
  Short 1-3 minutes breaks per service in home.org.aalto.fi, work.org.aalto.fi and teamwork services
      
      
     
  Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7
  Issue fixed 27 August 2025 at 13.17
      
      
     
  Fixed: Issues with logging inºÚÁÏÍø services from outside the Aalto network
  Issue fixed at 12.45 on 25 August
      
      
     
  Done: Changes to email system cyber security on 22 Aug from 7.00 onwards
  Changes done on 22 August 2025
      
      
     
  Login issues with Microsoft services on the morning of 21 August 2025, now fixed
  We apologise for the inconvenience
      
      
     
  Short breaks in Aalto network services on Saturday 16 August 2025 between 10 and 16
  Aalto University core network under maintenance 
      
      
     
   
           
           
           
           
           
          