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Department of Information and Service Management

Department of Information and Service Management

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

News

Aalto digital working
Research & Art Published:

Building a future through digital growth

In an era of complexity, uncertainty, and austerity, a clear vision towards growth is more important than ever. Finland and Europe need economic growth, and digital solutions offer a genuine path forward across all industries. By combining business expertise with academic knowledge, the Center for Digital Business Growth (CDBG) provides concrete support for companies looking to grow.
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Studies Published:

The School of Business project team develops strategies to boost international corporate brand recognition

Student team completed an intensive six-week Customized Student Business Project for the School of Business Dean鈥檚 unit
Large group of people posing in a circular blue chamber with EU flag and European national flags behind
University Published:

Cross-border collaboration at the European Student Assembly

Master鈥檚 student Fatima Mohammad Amin represented Aalto and the Unite! alliance at the European Student Assembly (ESA) 2026 in Strasbourg.
Project team for PwC Finland
Cooperation, Studies Published:

Students analysed AI capabilities in modern finance systems for PwC Finland

The aim was to provide PwC Finland with structured insights to better advise and support its clients in developing AI strategies within finance operations

Events

Act of Conferment
Academic events, Other

School of Business Ceremonial Conferment 2026

The 17th Ceremonial Conferment of the School of Business will be celebrated on May 21鈥23, 2026.
Doctoral hat floating above a speaker's podium with a microphone.
Public defences

Public defence in Management Science, Taeyoung Kee, M.Sc.

Title of the thesis: 鈥淓ssays on decision analytics: new approaches for modeling preferences, uncertainties, and data鈥
Image from remote site: www.aalto.fi

Aalto Creatives Demo Day pitch event in Marsio where pre-incubator teams present their business ideas.
Banner for intro to sci comp june 2026
Staff trainings, Training to support research

Intro to Scientific Computing and HPC 3-5 June 2026

Hands-on course to support your data science tasks, for interns and doctoral researchers seeking computational resources.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant of the Department: Merja M盲kinen
 

Kauppakorkeakoulu, jonka edustalla istuu nelj盲 opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
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