Related news
Email spam filtering had an issue on 30 October 2025
  Between about 02:00 and 09:45, messages from outside Aalto have been marked as junk, but can be found in the junk folder.
      
      
     
  Aalto Wiki: automatic archiving for workspaces that have not been edited for more than 5 years
  Archiving every 3 months in the future
      
      
     
  Email addresses of the universities preceding Aalto will be closed on 27 November 2025
  We are improving email security
      
      
     
  The certificate for aalto and eduroam networks changes on 14 October 2025
  Users may receive a notification or a confirmation request on the change of the certificate
      
      
     
  Wide Internet issue in Finland also visible in services like Aalto's VPN
  The Internet exchange point FICIX 2 is not functioning properly
      
      
     
  eSupport maintenance break on Thursday 9.10.2025 at 7-12
  eSupport (esupport.aalto.fi) system scheduled maintenance downtime 
      
      
     
  Aalto AI Assistant maintenance break on Friday 10.10.2025 at 8-9
  During the break, the service is not momentarily available.
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  AV systems issue on campus resolved
  AV systems are functioning normally
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  Course feedback tool is not working at the moment, Issue now fixed
  NB! Issue fixed! There is a technical error in the course feedback tool. Efforts to rectify the issue have already begun. 
      
      
     
  Issues with MFA registeration, and use 30.9.-1.10., now fixed
  30 November afternoon - 1 October around 11 a.m., all previously available ways to register or use the MFA were not available. 
      
      
    Done: VPN devices vpn.aalto.fi, vpn1.aalto.fi and vpn2.aalto.fi updated on 1 October from 7 onwards
  During the updates two VPN gateways will be available for establishing a remote connection (VPN).
      
      
     
  Understanding Microsoft 365 Copilot at Aalto: What you need to know
  Read more on the basics of Copilot, which appears in different forms
      
      
     
  Aalto IT Thursday News 4 September 2025 at 10 to 11
  Join us to hear the latest on current topics of general interest for all Aaltonians, presented by Aalto IT.
      
      
     
  Fixed: Problems in service request system (eSupport)
  Problem fixed 2.9.
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Slowness in eSupport. The service requests will be handled as soon as possible.
      
      
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Slowness in eSupport. The service requests will be handled as soon as possible.
 
  Done: Short breaks in file services on Monday, 1 September starting at 4 pm
  Short 1-3 minutes breaks per service in home.org.aalto.fi, work.org.aalto.fi and teamwork services
      
      
     
  Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7
  Issue fixed 27 August 2025 at 13.17
      
      
     
  Multifactor authentication (MFA) required less often from now on
  Usability improved based on feedback
      
      
     
  Fixed: Issues with logging inºÚÁÏÍø services from outside the Aalto network
  Issue fixed at 12.45 on 25 August
      
      
     
   
           
           
           
           
           
          