Department of Computer Science
We are an internationally-oriented community and home to world-class research in modern computer science.
A survey on users' experiences of MyKanta in collaboration between Aalto University and Kela
Senior university lecturer Sari Kujala's research group is exploring, in collaboration with Kela, users' experiences with the MyKanta online patient portal and the MyKanta mobile application.
Senior university lecturer Sari Kujala 's research group, in collaboration with Kela, is exploring users' experiences of the MyKanta online service and MyKanta mobile application. MyKanta is Finland's national patient portal, where patients can, among other things, view their electronic health records or renew prescriptions.
‘The survey is our third one studying the usability and user experiences of MyKanta in collaboration with Kela,’ says Sari Kujala. ‘This time we are also asking for experiences of proxy-access, and the survey is available in English too, so migrants will have the opportunity to share their experiences as well,’ she adds. Doctoral researcher Saija Simola is working on a thesis that combines previous MyKanta survey results with interview findings.
The survey also collects experiences from those who do not use MyKanta. The survey is open until 1st March 2026.
Read Kela's news on the subject .
Respond to the survey .
Further information: Sari Kujala
Scientific articles related to previous surveys:
Kujala, S., Simola, S., Wang, B., Soone, H., Hagström, J., Bärkås, A., Hörhammer, I., Cajander, Å., Fagerlund, A. J., Kane, B., Kharko, A., Kristiansen, E., Moll, J., Rexphepi, H., Hägglund, M., & Johansen, M. A. (2024). Benchmarking usability of patient portals in Estonia, Finland, Norway, and Sweden. International Journal of Medical Informatics, 181, Artikkeli 105302.
Simola, S., Hörhammer, I., Xu, Y., Bärkås, A., Fagerlund, A. J., Hagström, J., Holmroos, M., Hägglund, M., Johansen, M. A., Kane, B., Kharko, A., Scandurra, I., & Kujala, S. (2023). Patients’ Experiences of a National Patient Portal and Its Usability : Cross-Sectional Survey Study. Journal of Medical Internet Research, 25, 1-16. Artikkeli e45974.
Kujala, S., Horhammer, I., Vayrynen, A., Holmroos, M., Nattiaho-Ronnholm, M., Hagglund, M., & Johansen, M. A. (2022). Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey. Journal of Medical Internet Research, 24(6), 1-12. Artikkeli e37438.
Fagerlund, A. J., Bärkås, A., Kharko, A., Blease, C. R., Hagström, J., Huvila, I., Hörhammer, I., Kane, B., Kristiansen, E., Kujala, S., Moll, J., Rexhepi, H., Scandurra, I., Simola, S., Soone, H., Wang, B., Åhlfeldt, R. M., Hägglund, M., & Johansen, M. A. (2024). Experiences from patients in mental healthcare accessing their electronic health records : results from a cross-national survey in Estonia, Finland, Norway, and Sweden. BMC Psychiatry, 24(1), 1-13. Artikkeli 481. https://doi.org/10.1186/s12888-024-05916-8
Usable and accessible eHealth services for everyone
We are a research group focusing on usability and accessibility of eHealth services.
Read more news
Aalto University’s solutions at the New European Bauhaus Festival support the EU’s ambition to become world leader in circular economy
Aalto University presented several different circular economy solutions at The European Commission’s New European Bauhaus Festival in Brussels. The event brought together leading names in EU policymaking, researchers, designers and grassroots actors from across Europe to shape a more sustainable future.
Join a Unite! Widening training on intellectual property, knowledge valorisation and research entrepreneurship
The three-day programme at KTH Stockholm provides participants with practical knowledge and tools to navigate innovation processes in research environments.
New DPSP tool for doctoral studies published
A new digital DPSP tool has replaced the old DPSP tasks on students’ MyStudies portal and the approval method for supervising professors on Student Success Hub.