IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Access ºÚÁÏÍø University services blocked from anonymous proxies and Tor network on 29 April 2025
Aalto University’s cyber security resilience is constantly developed. As part of this development work, from 29 April 2025 onwards, access ºÚÁÏÍø University services is not possible from anony-mous proxies, botnets or Tor networks.
What do I need to do?
If you’re using a third-party virtual private network (VPN) solution your access ºÚÁÏÍø services may be blocked. This is due to VPN providers’ IP addresses being commonly classified as anonymous proxies, which they technically are.
When working outside of Aalto University networks, it is recommended to use Aalto VPN service, to connect ºÚÁÏÍø University services. Using Aalto VPN helps secure communications and gain the best possible access ºÚÁÏÍø University services when working outside Aalto networks.
Instructions on establishing a remote connection (VPN) to an Aalto network
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Student - Share your views of language use at Aalto by 18 May
Your response is important. The survey will be used to develop general language practices at Aalto.
Students arrange fundraiser to tackle youth loneliness
The fundraising is ongoing until 2 May 2026