Chat channel available on Aalto IT Help site
New chat channel pilot will start on Aalto IT Help instruction site on 13 June 2018.
Chat will be available for end users at 9-12 am, from Mondays to Fridays. The aim of this pilot is to find new ways to help our end users to find solutions for their IT problems. Compared to traditional e-mails or phone calls, chat is more flexible and interactive. With the help of the feedback we will receive from the POC, we will be able to develop service and find out, would chat be a permanent channel for Aalto IT Service Desk in the future.
For more information servidesk@aalto.fi
Link to the site
Read more news
Meyer Turku donates EUR 800,000 ºÚÁÏÍø University
With the donation, Aalto will establish a five-year Professor of Practice to accelerate developments in marine technology and secure expertise in the field in Finland.
The potential of urban greenery as a climate solution is not being fully utilized – a new handbook offers means to address this
The Handbook for carbon-smart urban green provides concrete tools for leveraging urban green spaces more effectively in climate and nature conservation efforts.
Transition to hydrogen economy is a marathon, not a sprint
During its first few years of operation, the Hydrogen Innovation Centre has built an active community around its doctoral school and launched the Inventors programme.