Recording work meetings in Teams and Zoom
Principles and instructions for recording work meetings in video or text format.
Fixed 17.10. - Issue with Zoom cloud recordings on 17 October 2025
An issue was detected in Zoom's cloud recording this morning, 17 October 2025. This may result in recordings not being saved correctly.
We recommend that you save Zoom recordings locally until the issue is corrected. At the moment information on the extent of the issue is not available.
Our service provider is working to solve the issue. We apologise for the inconvenience.
We recommend that you save Zoom recordings locally until the issue is corrected. At the moment information on the extent of the issue is not available.
Our service provider is working to solve the issue. We apologise for the inconvenience.
For more information please contact IT Service Desk (servicedesk@aalto.fi).
Online meeting tools - Teams and Zoom
Teams and Zoom are tools for video conferencing, online meetings, chat, and mobile collaboration. Panopto is a software and media service that is designed to capture, edit, stream, and share video presentations and recorded lectures. You can not use Panopto for online meetings.
IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT.
a contact point to the users of the Aalto University IT who are in need of help and information. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
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Help and Support During the Christmas Season
Starting Point of Wellbeing will be on a Christmas break from 12 December to 6 January, and during this time, there will be no drop-in guidance. On 7 January, guidance will resume normally. However, you don't have to be alone. If you need support in conversations or any help during the Christmas holidays, see the contact information below.
Sisu updates data on active students having national learner IDs
Changes in student information is updated from the national learner ID register daily.
Sisu updates improve study planning
Sisu’s Timeline and Structure of studies views are being revised. You will be able to choose between the new views or the currently existing ones.