ºÚÁÏÍø

News

Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7

Update 28 August: Aalto network services work normally in Otakaari 5 and Otakaari 7 buildings. The issue was fixed on 27 August 2025 at 13.17.

Original news:
Aalto network services are down in Otakaari 5 and Otakaari 7 buildings. The reason for the downtime is a local power outage in both buildings.

We are working on fixing the issue as soon as possible.

We apologise for the inconvenience.

What can I do?

Use your mobile hotspot to set up a connection to your computer/laptop. Remember to also use Aalto VPN to set up a remote connection to use Aalto’s services.

Questions?

For more information, please contact IT Service Desk (servicedesk@aalto.fi).
 

Sharing the wireless network in your phone with a computer (Hotspot)

You can use the instructions below to share the wireless network in your phone (iPhone or Android) with your computer (hotspot).

Services
Aerial photo of Väre in Otaniemi

Establishing a remote connection (VPN) to an Aalto network

Read instructions on how to establish a remote connection to an Aalto network

Services
IT Service Desk

IT Service Desk contact information and service hours

Contact IT End User Support for help or information on Aalto University IT.

a contact point to the users of the Aalto University IT who are in need of help and information. You can visit the service desk during opening hours or ask for help by email, telephone or chat.

Services
aalto it help en

IT Services

You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.

  • Updated:
  • Published:
Share
URL copied!

Read more news

The Masis Brewery taproom and shop
Campus Published:

Masis Brewery's taproom and shop in Otaniemi invite beer lovers to enjoy

The Espoo-based microbrewery Masis Brewery has settled into new premises in Otaniemi, in the courtyard of Tietotie 2.
Presidentti Sauli Niinistö
Awards and Recognition, Cooperation, University Published:

President Sauli Niinistö: ‘The future is brighter than it appears right now.’

Approximately 600 invited guests and alumni attended the event named after Chancellor Jaakko Honko at Aalto University Töölö
Three people with backpacks are standing by rental bicycles outside a brick building.
Campus, Studies, University Published:

Money for student wellbeing: how would you spend 14 000 euros?

Submit your proposal for a participatory budgeting project to improve student wellbeing on campus by 21st September 2025. The winner of the feasible ideas will be voted on during 2025.
Large white letters 'A!' on a wooden pier surrounded by tall reeds, with a lake and trees in the background.
Studies, University Published:

Aalto University Rules of Conduct to enter into force on 1 September 2025

Rules of Conduct promote a safe and accessible environment for all community members and visitors.