ºÚÁÏÍø

News

Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7

Update 28 August: Aalto network services work normally in Otakaari 5 and Otakaari 7 buildings. The issue was fixed on 27 August 2025 at 13.17.

Original news:
Aalto network services are down in Otakaari 5 and Otakaari 7 buildings. The reason for the downtime is a local power outage in both buildings.

We are working on fixing the issue as soon as possible.

We apologise for the inconvenience.

What can I do?

Use your mobile hotspot to set up a connection to your computer/laptop. Remember to also use Aalto VPN to set up a remote connection to use Aalto’s services.

Questions?

For more information, please contact IT Service Desk (servicedesk@aalto.fi).
 

Sharing the wireless network in your phone with a computer (Hotspot)

You can use the instructions below to share the wireless network in your phone (iPhone or Android) with your computer (hotspot).

Services
Aerial photo of Väre in Otaniemi

Establishing a remote connection (VPN) to an Aalto network

Read instructions on how to establish a remote connection to an Aalto network

Services
Two figures carrying a sign that reads 'IT Service Desk' with a magnifying glass icon, on a blue background.

IT Service Desk contact information and service hours

Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.

Services
Two people carrying a sign with 'IT Services' written on it and a magnifying glass icon.

IT Services

You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.

  • Updated:
  • Published:
Share
URL copied!

Read more news

MyCourses activity
Incidents, Studies Published:
Tarun Sharma, wearing a black vest and grey sweater and sitting on a yellow bean bag chair, is talking and gesturing with their hands.
University Published:

Promote equality and non-discrimination in 2026 – apply for funding

The EDI funding is open to all staff members and students who are affiliated with the School of Business
Dean Kari Tammi presents an overview of the year 2025 at the ENG Awards event
Awards and Recognition, University Published:

Staff and students recognised at School of Engineering Awards 2026

Awards honoured the finest publications and doctoral theses of the year, active students and notable achievements by school personnel in the realms of education, impact, and service.
People gathered outside a modern building with circular windows, reflected in glass. Trees and green grass in the background.
Cooperation, Studies, University Published:

Register for the Transregional Online Living Labs Day 2026

Join Unite!’s international, online conference to explore how University Campus Living Labs connect research, education and practice.