IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Short breaks in Aalto network services on Saturday 16 August 2025 between 10 and 16
Aalto University core network is under maintenance on Saturday 16 August 2025 between 10 and 16. During this time there will be short network breaks. This means that there will also be short breaks in Aalto network services.
We apologise for the inconvenience.
For more information, please contact IT Service Desk (servicedesk@aalto.fi).
IT Services
You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.
Core network
The Aalto University core network provides an internet connection and connects the local networks and services of the university’s campuses to one another.
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MyCourses additional maintenance downtime on Tuesday, 24 March 2026, from 9:00 to 16:00
The system will be unavailable during the update.Apply for a 2–6-month research internship in Japan!
Aalto's Master and PhD students can apply for a 2–6-month internship at the National Institute of Informatics (NII) in Japan.
Submitting theses for grading as PDF/A files
Theses are to be submitted in PDF/A format, as this ensures their long-term preservation. Use Aalto's thesis templates and carefully check your file's compatibility with a PDF/A format before submission.