Why is change management such a critical capability for organisations undergoing digital transformation today?
In today’s digital age with AI, automation, and constant tech disruption, companies face a stark choice: adapt or lose.
Change management is what turns ambitious digital ideas into real transformation – aligning people, processes, and technology, so your business doesn’t get left behind and stays competitive in the industry.
What frameworks or tools will students learn to help them navigate and lead organisational change effectively?
Students will learn frameworks for individuals and teams, like ADKAR and Kotter’s 8 steps, and for the whole organisation, like Lewin’s Change Model and McKinsey 7-S.
We will explore these topics through real-world examples of firms transitioning from brick-and-mortar operations to digital businesses, focusing on what distinguishes digital platform models, the steps required for successful adoption, and the common pitfalls to avoid during transformation.