Similarly to the current policy, students will continue to have access to their files for two (2) months after the expiry of the right to study, after which their Aalto user ID will expire, making any personal files stored in the university-provided storage spaces inaccessible.
As of the beginning of 2026, the university will delete all personal files four (4) months after the expiry of the student鈥檚 Aalto user ID. The four-month grace period will be counted from the date of expiry of the student鈥檚 Aalto user ID. The Aalto user ID remains active for as long as the right to study is valid.
NOTE: Once the files and emails have been deleted, they cannot be restored even if the student regains their study right. As the owner of the files, each student has a responsibility to ensure that they store all the necessary files elsewhere.
NOTE: The expiry of the right to study may be backdated for students who fail to enrol as attending or non-attending within the enrolment deadline. In such cases, the four (4) months鈥 grace period will begin on the day marked as the date of expiry of the right to study.
Remember to enrol as an attending or non-attending student in order to ensure the validity of your Aalto user ID.
Be aware of the expiry date of your right to study, and save the files you will need to access later to a convenient location.
Legislation and the General Data Protection Regulation (GDPR) require that any personal data not be stored unnecessarily and that a plan is in place for data storage and deletion. In addition, retention of unnecessary information generates costs for the university and is not in line with the values of sustainable development.
Should you have any questions, please contact IT Service Desk (servicedesk@aalto.fi).
Contact IT End User Support for help or information on Aalto University IT.
a contact point to the users of the Aalto University IT who are in need of help and information. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.
